Not an emergency service. For an immediate medical or safety emergency, call 911.

Plain-language privacy notice

Share less on the public website

The public fit request is designed to collect basic contact, location, and service-fit information, not a medical record or detailed clinical story.

Information collected through the public fit request

The form requires an email address; the submitting person's relationship to the prospective client; the state or jurisdiction and city or town where support would occur; the requested setting; a broad service-interest category; general timing; confirmation that the prospective client is age 18 or older; permission for Next Move Care to respond; and acknowledgments about emergencies and website boundaries. A contact name, phone number, preferred callback window, call permission, voicemail permission, and referral source are optional. A phone number becomes required only if a callback or voicemail is requested.

Enter only a state or jurisdiction and city or town, never a street address. The form uses those limited location details to screen service availability, professional authority, and insurance needs. It has no free-text medical-story field and no document-upload field.

What not to submit publicly

Do not enter diagnoses, symptoms, medications or supplements, provider names, insurance or claim numbers, a street address, medical history, financial details, records, identification documents, passwords, or authentication codes. Do not identify the prospective client by name unless that person is also the person submitting the request and chooses to provide their own contact name.

How the public request is delivered

The public form uses Formspree (privacy policy; opens in a new tab) to deliver and store the limited request information for Next Move Care. Formspree may also send the request to the business email configured for the form. Formspree and ordinary email delivery are not the accepted-client record channel, so the public form must not be used for private health information or documents.

Accepted-client intake through Spruce

If Next Move Care accepts a prospective client into its private intake process after fit and location screening, Next Move Care may send a fillable intake packet through Spruce. Complete and return that packet, and any requested attachment, only through secure app-to-app Spruce messaging at spruce.care/nextmovecarellc. Do not return a completed packet through the public form, ordinary email, SMS, fax, or social media.

The fillable packet is an information-gathering tool. Completing or returning it is not an electronic signature, service agreement, authorization, acceptance of services, or promise that services will begin. Any service agreement or authorization is reviewed and signed separately before work begins.

Spruce communication boundaries

Next Move Care uses Spruce for its business phone and secure app-to-app messaging. Standard telephone calls, SMS, ordinary email, and fax can travel outside the secure app and require careful use. Do not send private health information until Next Move Care confirms that the person has been accepted into the private intake process and provides the approved recipient, authorization, and scope.

AI and chatbot boundary

Do not enter client records, passwords, authentication codes, or a detailed clinical story into ChatGPT or another AI chatbot for delivery to Next Move Care. The public website, Spruce, and any approved client-record system are separate from conversational AI tools.

Communication with other people or organizations

Hiring Next Move Care does not automatically authorize communication with a hospital, clinician, payer, facility, family member, or other third party. Communication on a client's behalf requires appropriate written permission and remains subject to the receiving organization's verification requirements.

Limits to confidentiality and required safety reporting

Next Move Care protects information within applicable law and the agreed scope, but confidentiality is not absolute. Information may need to be reported or disclosed when the law requires it, including suspected abuse or neglect of a child and suspected abuse, neglect, or exploitation of an aged or incapacitated adult. Disclosure may also be required by valid legal process or permitted or required to address an immediate safety threat. When legally permitted, Next Move Care will try to explain the limit and disclose only what is reasonably necessary.

Referral-source measurement, tracking, and cookies

The optional "How did you find us?" field helps Next Move Care understand which educational and community channels are useful. The site does not intentionally use advertising trackers or analytics cookies. The website host and security provider process ordinary technical request data, such as IP address, browser details, requested page, and time, and may set a strictly necessary security cookie to detect automated or abusive traffic. Formspree may process similar technical data when the public form is submitted. If analytics or advertising tools are added later, this notice should be updated before collection begins, and sensitive form content must never be placed in general website analytics.

Your choices

You may omit a phone number and use email for the initial response. You may decline call and voicemail permission. Use contact information you can access privately. If voicemail could create risk, leave voicemail permission unchecked.

HIPAA and Business Associate Agreements

Whether a particular engagement is governed by HIPAA, and whether Next Move Care is acting as a business associate, depends on the facts, parties, and services involved. This notice does not claim blanket HIPAA compliance. A Spruce BAA, when applicable, does not cover the public website, Formspree, ordinary email, SMS, or every other vendor, and it does not determine Next Move Care's legal role in every engagement. Covered entities and professional partners may request BAA or privacy review before any private health information is exchanged.

Identity, culture, disability, and chosen-family privacy

No one is required to disclose race or ethnicity, sexual orientation, gender identity, disability, religion, immigration or refugee history, or family structure to request service. During accepted work, Next Move Care will ask what name, pronouns, relationships, access needs, and identity information the client wants used or shared within the authorized scope. Applicable law, immediate safety obligations, and the receiving organization's verification requirements may still apply.

Questions

Call (804) 531-6950, use the public fit request, or send an administrative email to info@nextmove.care without private health information. Review the Security & Safe Communication page for the website's information-separation design. This notice was last updated August 12, 2026.

The Next Move Review

Start with a free 15-minute fit conversation.

Share your general concern, timing, and service location for an adult age 18 or older. We’ll discuss whether we can help. No medical records are needed. The free fit call is administrative; it is not The Next Move Review. Paid work and a written plan require an agreed scope and fee.

Prefer the online form? Request a free fit call.

Not an emergency service. For an immediate medical or safety emergency, call 911.